www.oasisoflove.com LOGIN Guide

For easy reference, print out this guide in its entirety.

• First, if possible login from a different computer with your login and password.

• If the login was successful from another computer, then your login problem is limited to your Personal computer.

1. On your browser, click on Tools
2. Click Internet Options

   A new window pops up as shown below:

   
   

3. Under Temporary Internet files
   • Click on Delete Cookies... button
   • On the new window that pops up, click OK
   • Click Delete files...
   • On the window that pops up,
     • Put a checkmark in Delete all offline content
     • Click OK
4. Click OK
5. Close your Internet browser, re-open it and try to login again.

If you are still unable to login, then try the next set of steps below.

1. Click on Tools
2. Click Internet Options
3. Click the Security tab

   You will end up with the window below

   
   

4. Click on the green icon that says Trusted sites
5. Click on Sites... to get the window shown below

   
   

6. If there is a checkmark in Require server verification (https), remove the checkmark.
7. Under Add this website to the zone:
   • Type *.oasisoflove.com
   • Click on Add
   • Click OK
8. Click OK
9. Close your Internet browser, re-open it and try to login again.

If still unable to login, try the next set of steps below.

At this point, you may have certain issues with your browser's security settings that prevents cookies from being set. So we will lower your security settings.

1. Click on Tools
2. Click Internet Options
3. Click the Security tab
4. Click on the button Custom level

   You will end up with the window below

   
   

5. Under Reset custom settings
   • Change the value of Reset to: to Medium low
   • Click OK

6. Click on Privacy tab at the top
7. Under Web Sites
   • Click Edit,
     a new window opens up.

   • Under Managed Web sites: look for oasisoflove.com
   • If you find it, click Remove
   • Under Address of website: type oasisoflove.com
   • Click Allow
   • Click OK.

8. Finally, still under Privacy tab click Advanced

   
   

   1. Under Cookies, put a checkmark in Override automatic cookie handling
   2. Put a checkmark in Always allow session cookies
   3. Under First-party cookies, click Accept
   4. Click OK
9. Click OK
10. Close your Internet browser and try to login again.

If you are still unable to login, you should get a Computer Technician to take a look at your computer.

Your inability to login may be due to any number of security applications that are installed on the computer.

A technician will be able to visually inspect the applications you have installed and determine the appropriate solution.